Organizations use training and development to help new and experienced employees gain the knowledge and skills needed to perform well. This lesson focuses on learning that is connected to employees’ work, including orientation, job-site instruction, mentoring, and international assignments.
Training and development includes learning activities through which employees gain knowledge or skills to improve job performance. Training objectives describe the results an organization seeks, such as improved performance, fewer errors, or stronger job knowledge.
All flashcards
What is training and development?
Learning activities through which employees gain knowledge or skills to improve job performance.
What are the two common parts of new-employee orientation?
Formal company orientation introduces the organization; job-specific orientation explains a role’s duties, rules, equipment, and expectations.
What is job rotation?
Planned reassignment of workers to different jobs over time to build broader skills and experience.
How does mentoring support employee development?
An experienced employee provides job- and career-related guidance to a mentee, in person or through technology.
What is off-the-job training?
Training that takes place away from an employee’s regular work area or duties.
Quiz questions
How do formal company orientation and job-specific orientation differ?Answer: Company orientation introduces the organization; job-specific orientation covers duties, rules, equipment, and expectations.
Which description best distinguishes an apprenticeship from mentoring?Answer: An apprenticeship combines workplace instruction and classroom learning; mentoring provides job- and career-related guidance.
What is a defining feature of programmed instruction?Answer: It presents concepts and problems in structured modules that learners complete at their own pace.
Which support can help employees and families adjust to an international assignment?Answer: Help with relocation needs such as housing, schools, medical care, and local services.
What distinguishes virtual reality training from a self-paced online module?Answer: Virtual reality offers immersive practice in a simulated environment.
Based on Introduction to Business 2e by Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.