Cultural Intelligence and Training for Cross-Cultural Assignments

All flashcards

Cultural intelligence (CQ)

The capability to function and manage effectively in culturally diverse settings.

Metacognitive CQ

Awareness of how cultural knowledge shapes an interaction, and the ability to reconsider and adapt.

Low-rigor training

Information-focused preparation, such as lectures or books, that requires limited direct engagement.

High-rigor training

Active, experiential preparation, such as role-play, simulations, field experiences, or on-the-job coaching.

Behavioral adaptation

Making informed, respectful adjustments to communication and conduct in response to context.

Quiz questions

1. Which approach best describes low-rigor cross-cultural training?Answer: It mainly transfers cultural information through methods such as lectures or books.
2. Why can high-rigor training help participants learn tacit cultural differences?Answer: Active participation lets learners experience aspects that facts alone may not convey.
3. What level of preparation generally suits a longer, more complex international assignment?Answer: Higher-rigor preparation, because the assignment demands sustained application in varied situations.
4. In research on expatriates in Vietnam, what was reported about cross-cultural training and adjustment?Answer: Both predeparture and postarrival training helped, and postarrival training had the strongest impact.
5. What should effective cross-cultural preparation help employees do beyond recognizing cultural differences?Answer: Apply learning to real work and adapt their behavior appropriately.