Operations managementLesson 1 of 3 in the course Management of Technology and Innovation

Technology Innovation: Organizational Readiness and Development Paths

5 flashcards · 5 quiz questions · 5 match pairs · 5 fill-in sentences · English

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Summary

Technology and innovation can help an organization respond to change and create value, but developing them involves risk and uncertainty. This lesson explains why organizations need agility and dynamic capabilities, and how managers can prepare people and systems to support innovation.

Organizational agility is the ability to respond and adjust as conditions change. It matters because new technologies, customer needs, and competitive moves can make existing products or processes less useful. Yet adapting quickly often requires experimentation, investment, and changes to established routines, which can reduce short-term efficiency.

All flashcards

Organizational agility
The ability to respond and adjust as conditions change.
Dynamic capabilities
Organizational abilities and processes for recognizing change and adapting resources and activities.
Not-invented-here syndrome
Reluctance to accept an idea because it was developed outside the organization.
Internal technology development
Creating or improving technology within the firm, including through research and development.
Entrepreneurial process
Creating a new business by recognizing and developing an unserved opportunity.

Quiz questions

  1. Why can pursuing agility reduce short-term operational efficiency?Answer: Experimentation and changes to established routines can consume resources or disrupt current operations.
  2. What do dynamic capabilities enable a firm to do?Answer: Recognize change and adapt its resources and activities.
  3. Employees resist an idea mainly because it was developed outside their organization. What is this reluctance called?Answer: Not-invented-here syndrome
  4. A firm wants clearer ownership of a technology and is willing to accept a potentially longer, more costly effort. Which development approach best fits?Answer: Internal research and development
  5. Which combination is a characteristic risk of creating a new business around an opportunity?Answer: High risk and limited extra resources to absorb setbacks

Based on Principles of Management by David S. Bright, Anastasia H. Cortes, Eva Hartmann, K. Praveen Parboteeah, Jon L. Pierce, Monique Reece, Amit Shah, Siri Terjesen, Joseph Weiss, Margaret A. White, Donald G. Gardner, Jason Lambert et al. (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.

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