UX designLesson 1 of 1 in the course User research

UX Research Methods, ResearchOps, and Ethics

5 flashcards · 5 quiz questions · 5 match pairs · 5 fill-in sentences · English

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Summary

User research helps teams understand the people who use—or may use—their products and services. This lesson introduces its purpose, its role in user-centered design, and how research informs product development.

User research is the investigation of users’ behaviors, needs, and motivations using methods such as interviews, surveys, usability evaluations, and other feedback approaches. It helps teams understand how people interact with products and whether design solutions meet their needs.

All flashcards

User research
Investigation of users’ behaviors, needs, and motivations to inform design decisions.
User-centered design
An approach that places users’ needs, abilities, and experiences at the center of design decisions.
Iterative research
A cycle of learning, proposing solutions, testing them, and refining them as needed.
ResearchOps
People, mechanisms, and strategies that support research and help its impact scale across an organization.
Informed consent
Meaningful agreement to participate after clear communication about the study and its use of information.

Quiz questions

  1. Which type of user research explores experiences to discover problems worth solving?Answer: Generative research
  2. A team tests a prototype with target users to determine whether it addresses an identified problem. What type of research is this?Answer: Evaluative research
  3. Which approach studies what people actually do with a product?Answer: Behavioral research
  4. What distinguishes quantitative research from qualitative research?Answer: It measures data numerically for mathematical analysis.
  5. Which activity is a typical function of ResearchOps?Answer: Providing templates and support for consistent research practice.

Based on the Wikipedia article User research, licensed CC BY-SA 4.0. Adapted into a summary, flashcards and quizzes.

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