Operations managementLesson 2 of 6 in the course Organizational Planning and Controlling

The Management Planning Process: Outcomes, Assumptions, Actions, and Control

5 flashcards · 5 quiz questions · 5 match pairs · 5 fill-in sentences · English

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Summary

Planning helps managers decide where an organization is now, where it should go, and how it might get there. Effective planning is future-oriented, comprehensive, systematic, integrated, and often participative. This lesson introduces the planning process and explains how managers establish outcomes using goal, domain, or hybrid planning.

Planning is a process, not simply the production of a document. Managers search for alternatives, analyze relevant information, and consider how different organizational plans fit together. Participation can help bring relevant knowledge and perspectives into the process.

All flashcards

What are premises in organizational planning?
Premises are assumptions about future conditions on which a plan and its action statements are built.
What should an action statement clarify?
It should identify what will be done, when and how it will be done, and who is responsible.
What are supportive plans?
Additional plans that stem from a basic plan and provide arrangements needed to implement it.
How are planning and controlling connected?
Planning sets standards for evaluating performance; controlling supplies feedback for future planning.
What are the four stages of the Deming cycle?
Plan, Do, Check, and Act; the cycle repeats to support learning and improvement.

Quiz questions

  1. What is the first step in the planning process?Answer: Developing an awareness of the present state.
  2. Why should managers understand an organization’s history during the awareness step?Answer: Past experiences and decisions help explain the present and inform future possibilities.
  3. A manager chooses a broad market direction while delaying commitment to a specific product. Which approach is this?Answer: Domain planning.
  4. When choosing a course of action, what should managers do before selecting an alternative?Answer: Identify alternatives and evaluate how well they support the desired outcome.
  5. What is the main purpose of the Check stage in the Deming cycle?Answer: Monitor results and learn how effective the planned action was.

Based on Principles of Management by David S. Bright, Anastasia H. Cortes, Eva Hartmann, K. Praveen Parboteeah, Jon L. Pierce, Monique Reece, Amit Shah, Siri Terjesen, Joseph Weiss, Margaret A. White, Donald G. Gardner, Jason Lambert et al. (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.

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