Clinical psychologyLesson 1 of 1 in the course Stress and Well Being

Workplace Stress Coping and Organizational Prevention

5 flashcards · 5 quiz questions · 5 match pairs · 5 fill-in sentences · English

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Summary

Work-related stress is shaped by both workplace conditions and the way people interpret events. This lesson introduces practical actions individuals can take to notice stress, respond to it, and protect their well-being.

Self-awareness means observing your own reactions, behavior, and needs. Employees who recognize early signs of trouble—such as irritability, exhaustion, or difficulty concentrating—can respond before stress accumulates. It is also useful to identify personal limits and decide when to pause, step away briefly, or seek help from a trusted colleague, supervisor, or professional.

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Role ambiguity
Uncertainty about duties, priorities, authority, or expectations in a work role.
Job enrichment
Redesigning work to add features such as autonomy, responsibility, task significance, and feedback.
Job rotation
Moving employees among tasks or roles, potentially spreading demanding work or offering temporary relief.
Health promotion program
A planned set of activities intended to help people attain and preserve good health.
Eustress
Beneficial stress associated with positive challenge, engagement, fulfillment, or other positive feelings.

Quiz questions

  1. What is a central aim of personnel selection and placement in managing work-related stress?Answer: To consider the fit among an employee, the role, and its environment.
  2. Which set of features is commonly associated with job enrichment?Answer: Greater autonomy, responsibility, task significance, and feedback.
  3. How can meaningful employee participation support coping at work?Answer: It can give employees a voice and strengthen their sense of personal control.
  4. What is an important feature of communication intended to address workplace concerns?Answer: It flows in both directions, with managers listening and responding to employees.
  5. Which practice can help make a workplace health promotion program more responsible?Answer: Protecting confidentiality and keeping participation voluntary and non-punitive.

Based on Organizational Behavior by J. Stewart Black, David S. Bright, Donald G. Gardner, Eva Hartmann, Jason Lambert, Laura M. Leduc, Joy Leopold, James S. O’Rourke, Jon L. Pierce, Richard M. Steers, Siri Terjesen, Joseph Weiss (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.

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