Organizations face changing expectations about ethical conduct, employee voice, social responsibility, and risk. This lesson explores forecasts for contemporary ethics and compliance issues and explains how organizations can prepare for them.
The #MeToo movement and public discussion of harassment have increased the influence employees can have when they speak out. A person may report a concern internally or bring it to public attention. Organizations should make internal reporting a credible option by responding promptly, taking reports seriously, and protecting people from retaliation.
All flashcards
What is the Glassdoor effect?
The influence of online employee reviews and social media, especially when people trust employee accounts more than official company communications.
What is a moral person in ethical leadership?
A leader whose personal character and conduct model ethical behavior.
What is a moral manager in ethical leadership?
A leader who communicates ethical expectations, reinforces ethical behavior, and makes consistent decisions.
What is vicious compliance?
Excessive reliance on rules and regulations without enough attention to integrity, ethical judgment, or shared values.
What is a listen-up culture?
A workplace culture with credible ways to raise concerns and leaders who hear and address them appropriately.
Quiz questions
In ethical leadership, what does the moral manager dimension involve?Answer: Communicating ethical expectations and reinforcing conduct consistent with them.
How does social learning theory explain employees' influence by ethical leaders?Answer: Employees observe leaders and learn from the consequences of their behavior.
What distinguishes a moral norm creator from a moral norm enforcer?Answer: A creator advocates for a new standard; an enforcer helps establish and uphold it.
How do ethics and compliance differ in an organization?Answer: Ethics guides judgments about what ought to be done; compliance supports adherence to laws and codes.
How does individual responsibility relate to corporate responsibility?Answer: Corporate responsibility does not eliminate the moral responsibility of individual members.
Based on Principles of Management by David S. Bright, Anastasia H. Cortes, Eva Hartmann, K. Praveen Parboteeah, Jon L. Pierce, Monique Reece, Amit Shah, Siri Terjesen, Joseph Weiss, Margaret A. White, Donald G. Gardner, Jason Lambert et al. (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.