This lesson explains how workforce diversity can strengthen an organization and contribute to its competitive advantage. It also considers the leadership commitment and workplace practices needed to make diversity meaningful.
A workforce can differ in race, ethnicity, age, gender, education, experience, and other backgrounds. Employee diversity describes this range of characteristics and perspectives among employees. When organizations understand and value these differences, they may be better able to serve customers and respond to change.
All flashcards
Employee diversity
The range of characteristics, experiences, and perspectives represented among an organization's employees.
HR outsourcing
Contracting with an outside provider to perform human resource tasks.
Organizational culture
Core values and beliefs that support an organization's mission and guide employee behavior.
Skills fit
The match between a candidate's abilities and the technical requirements of a role.
Labor union
An organization through which workers collectively represent their interests, including in discussions about working conditions.
Quiz questions
Why might an organization outsource payroll processing or benefits administration?Answer: An outside provider may offer efficiency, lower costs, or relevant expertise.
What is organizational culture?Answer: Core values and beliefs that support the mission and guide employee behavior.
What should a responsible employee-monitoring policy explain?Answer: What data is collected, when tracking occurs, who can access it, and how long it is kept.
What does hiring for cultural fit assess?Answer: Whether a candidate's relevant values and behaviors align with the organization and role.
Why may service-sector workers be a focus for union organizing?Answer: The sector employs many workers, including people in some low-wage, growing occupations.
Based on Introduction to Business 2e by Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt (OpenStax), licensed CC BY 4.0. Adapted into a summary, flashcards and quizzes.